Terms & Conditions – Diamond Nest

Welcome to Diamond Nest.
By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

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1. General

• These Terms & Conditions govern your use of the Diamond Nest website and services.

• By browsing, purchasing, or engaging with our website, you accept these terms in full.

• Diamond Nest reserves the right to modify these terms at any time without prior notice.

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2. Products & Pricing

• All jewellery displayed on our website is subject to availability.

• Prices are displayed in INR and are inclusive/exclusive of taxes as mentioned.

• Gold, diamond, and gemstone prices may vary based on market fluctuations.

• Diamond Nest reserves the right to change prices, designs, or specifications without prior notice.

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3. Orders & Payments

• Orders are confirmed only after successful payment authorization.

• Payments must be made through our approved and secure payment gateways.

• In case of payment failure, the order will not be processed.

• Diamond Nest reserves the right to cancel or refuse any order at its discretion.

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4. Shipping & Delivery

• Delivery timelines are estimated and may vary based on location, product type, or unforeseen circumstances.

• Diamond Nest is not responsible for delays caused by courier partners, natural calamities, or force majeure events.

• Customers must ensure accurate delivery details to avoid delays or failed deliveries.

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5. Returns, Exchanges & Cancellations

• Return, exchange, or cancellation policies are subject to product category and will be mentioned on the product page.

• Customized or made-to-order jewellery may not be eligible for return or cancellation.

• Products must be unused, undamaged, and in original packaging for eligible returns.

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6. Product Certification & Quality

• Diamond and gemstone jewellery are certified as per industry standards.

• Minor variations in colour, weight, or design may occur due to handcrafted nature and photography limitations.

• Such variations do not qualify as defects.

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7. User Responsibilities

By using our website, you agree:

• Not to misuse the website or engage in fraudulent activities

• Not to attempt unauthorized access to systems or data

• To provide accurate and complete information during registration or checkout

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8. Intellectual Property

• All content on the Diamond Nest website, including images, designs, logos, text, and graphics, is the exclusive property of Diamond Nest.

• Any unauthorized use, reproduction, or distribution is strictly prohibited.

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9. Limitation of Liability

• Diamond Nest shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability, if any, shall not exceed the value of the product purchased.

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10. Privacy

• Your use of the website is also governed by our Privacy Policy.

• By using our services, you consent to the collection and use of information as outlined in the Privacy Policy.

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11. Third-Party Services

• Diamond Nest may use third-party services such as payment gateways and logistics partners.

• We are not responsible for the policies or actions of these third parties.

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12. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

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13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact:

Diamond Nest
📧 Email: thediamondnest.com@gmail.com
📞 Phone: +91 74168 93636
🌐 Website: www.thediamondnest.com