Privacy policy

Last updated: December 18, 2025

Privacy Policy – Diamond Nest

At Diamond Nest, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, make an enquiry, or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment-related details (processed securely via third-party gateways)

b) Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • Date and time of visit

This data helps us improve website performance and user experience.


2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver products and services

  • Communicate order updates and customer support

  • Respond to enquiries and requests

  • Improve our products, services, and website experience

  • Send promotional offers (only if you opt in)


3. Sharing of Information

Diamond Nest does not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Trusted service providers (payment gateways, delivery partners, IT services)

  • Legal authorities, if required by law

All third parties are obligated to keep your information confidential.


4. Payment Security

All online payments are processed through secure and trusted payment gateways.
Diamond Nest does not store your card or banking details on its servers.


5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Understand website traffic and usage patterns

You can choose to disable cookies through your browser settings, but some features may not function properly.


6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Data loss

  • Misuse or disclosure

However, no online transmission is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites.
Diamond Nest is not responsible for the privacy practices or content of those external sites.


9. Updates to This Privacy Policy

Diamond Nest may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.


10. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at +91 74168 93636, thediamondnest.com@gmail.com or contact us at LEPL Centro MG Road Sriram Nagar, Floor 3, LEPL Centro Mall, Vijayawada, AP, 520010, IN