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Terms and Conditions

Welcome to The Diamond Nest. By accessing, browsing, or making a purchase on thediamondnest.com , you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you may not use our website.

1. General

The term “Company,” “we,” “our,” or “us” refers to The Diamond Nest.
The term “you” or “customer” refers to the user or purchaser on our website.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to display accurate descriptions, images, and prices of our products (Diamond Rings, Neck Jewellery, Earrings, Bracelets, and Bangles).
Slight variations in color, design, or appearance may occur due to photography, lighting, or screen resolution.
All diamonds used in our jewellery are genuine and certified, unless otherwise specified.

3. Pricing & Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes, unless mentioned otherwise.
We reserve the right to revise product prices at any time without prior notice.
Payments can be made through our secure payment gateway using credit/debit cards, UPI, net banking, or other available methods.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.
Order confirmation will be sent via email/SMS once the purchase is successfully processed.

5. Shipping & Delivery

We offer insured shipping across India. Delivery timelines may vary based on product availability and location.
The Diamond Nest is not responsible for delays caused by courier services, unforeseen circumstances, or incorrect shipping details provided by customers.

6. Return, Exchange & Cancellation Policy

Jewellery once sold cannot be returned but may be eligible for exchange or buyback as per our Return & Exchange Policy.
Custom-made or personalized jewellery is non-returnable and non-refundable.
Cancellation requests will only be accepted if the order has not been shipped.

7. Warranty & Authenticity

All diamond jewellery purchased from The Diamond Nest comes with an authenticity certificate.
Manufacturing defects (if any) will be covered under warranty; however, damages due to misuse, wear & tear, or alterations by third parties are not covered.

8. Intellectual Property

All content on this website, including logos, designs, product images, and text, is the intellectual property of The Diamond Nest.
Any unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

The Diamond Nest will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the value of the product purchased.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of the courts in Vijayawada, Andhra Pradesh.